Tkpk organisasi FAQ –
To Your Question All Answers

Yes, you can do it yourself through two separate methods.

Temporary Self-Exclusion (Cooling-Off): Log in to your account → Profile → "Account Settings" → go to the "Responsible Gaming" tab. From there, you can pause your account for 1 day, 1 week, or 6 weeks. You will not be able to log in during this period.

Permanent or Long-Term Closure (Self-Exclusion): Request an account closure for 6 months, 1 year, or permanently — all from the same page. Once active, all bonus offers and promotional emails will also be stopped.

Permanent Deletion: To permanently delete your account, contact support at support@tkpkorganisasi.net. Once your identity is verified, the process will be completed within 3–5 business days. Please note that any remaining balance must be withdrawn before deletion.

Learn More Responsible Play Page View.

tkpk organisasi uses industry-standard technology to keep your data and funds secure.

Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption. Your password is never stored in plain text — only a cryptographic hash is kept.

Financial Security: User funds are held in a separate trust account, completely segregated from the company's own finances. This means your money is protected regardless of what happens to the company.

Data Privacy: Your personal information is never sold or shared with third parties. It is used solely to improve our services and for legal compliance.

Extra Security: Enable SMS OTP-based two-factor authentication (2FA) in your account settings. You'll receive a mobile alert whenever a login is attempted from an unrecognised device.

Read More Privacy Policy page.

Absolutely! tkpk organisasi goes well beyond cricket. In the Sports Betting section, you'll find:

Football: Live betting is available for all major matches — top European leagues (Premier League, La Liga, Bundesliga, Serie A), the AFC Champions League, and the FIFA World Cup.

Tennis: Bet on match winners, set markets, and more across Wimbledon, the US Open, and ATP/WTA tournaments.

Basketball & Others: NBA, EuroLeague, badminton, volleyball, and more — over 20 sports categories in total.

How to Place a Bet: Log in → "Sports" menu → select your preferred sport and match → click on the odds to add to your bet slip → enter your stake and confirm.

To learn better strategies, Betting Tips Page View.

The minimum deposit at tkpk organisasi depends on your chosen payment method. In brief:

bKash / Nagad / Rocket: Minimum BDT 300. This is the most popular method and funds typically appear in your account within 3–5 minutes.

Bank Transfer (DBBL, Brac, Islami Bank): Minimum BDT 1,000. Processing may take 1–3 business days.

Cryptocurrency (USDT/BTC): No specific minimum limit, though network fees apply.

No platform fees on deposits — however, your payment provider may charge their own fees.

The maximum daily deposit limit depends on your account's verification level. Completing identity verification (KYC) allows you to increase the limit. For details, see On the Financial Transactions Page।

There are several common reasons an account may be locked, each with its own resolution.

Reason 1 – Repeated Incorrect Password: Five consecutive incorrect password attempts will automatically lock your account for 30 minutes. Try again after 30 minutes. If the issue persists, use the "Forgot Password" option.

Reason 2 – Suspicious Activity: If a login attempt is detected from an unusual location or device, your account may be temporarily locked as a security measure. A verification code will be sent to your email.

Reason 3 – Verification Pending: If you haven't verified your email or mobile number after registration, some features will be restricted. Check your inbox or SMS.

Reason 4 – Policy Violation: Accounts may be suspended due to multiple accounts or suspicious activity. In such cases, email us at support@tkpkorganisasi.net.

Contact us via Live Chat for a fast resolution — we respond within 5 minutes.

Yes, you can update most of your information directly.

Change Mobile Number: Log in → Profile icon → "Edit Personal Information". An OTP will be sent to your current number. Verify your old number with the OTP, then a second OTP will be sent to your new number. Enter both codes to complete the change.

Email Change: A verification link is sent to the old email address in the same way. The change only takes effect once confirmed from both addresses.

Name Change: Name changes cannot be made directly for security reasons. Please email support with a photo of your NID or passport. The process is typically completed within 1–2 business days.

Address / Date of Birth: These are part of the verification process. Please contact support to make any changes.

tkpk organisasi offers several powerful responsible gaming tools, all available free of charge.

Set Deposit Limit: Login → Profile → "Account Settings" → "Responsible Gaming" tab. Set your maximum daily, weekly, or monthly deposit limit here. Decreasing a limit takes effect immediately; increasing one requires a 24-hour waiting period.

Session Time Limit: Set a time limit on your betting sessions. Once the specified time is up, you will be logged out automatically.

Loss Limit: Set a maximum loss limit for a given period. Once that limit is reached, betting stops automatically.

Cooling-Off Break: Take a temporary break from 1 day up to 6 weeks — during this period you will not be able to access your account.

Self-Exclusion: If you want to step away from betting for an extended period, choose self-exclusion for 6 months or longer.

View Full Details on All Tools Responsible Gaming page।